Privacy Policy

This Privacy Policy explains how Interappy, LLC (“Interappy,” “we,” “us”) collects, uses, and shares information when you use Chalk It Up (the “App”), our conversational AI coaching app for functional-fitness athletes. The App’s AI coach is named “Kip.”

By using Chalk It Up, you agree to this Policy. If you do not agree, do not use the App.

We are a small US-based studio. The App is currently offered to athletes in the United States only, and during our beta is not available to residents of Washington or Nevada.

1. Who we are

Chalk It Up is operated by Interappy, LLC. For any privacy question or request, contact us at support@interappy.io.

2. The short version

• We collect what you tell us (your profile, your training data, and your conversations with Kip) and use it to give you personalized coaching.
• We use a small number of trusted service providers to run the App and power the AI. We do not sell your data and we do not use it for advertising.
• Your conversations are private to your account, and are only reviewed by the Chalk It Up team for the limited quality-and-safety purposes described in Section 6.
• You can permanently delete your account and all of your data from inside the App at any time.

3. Information we collect

We collect the following, all of which you provide or generate by using the App:

Account information

• Your email address (used to sign you in and to send your one-time login codes).
• Your name and, optionally, your gym’s name.

Profile and training information you enter

• Experience level, training days per week, goals, what’s holding you back.
• Limitations and injuries you choose to share so Kip can coach you safely.
• If you choose to share reproductive or pregnancy-related information, we treat it as sensitive health data (see Section 7).
• Your lifts, benchmark results, workout (WOD) entries, and logged performances.
• Screenshots of workouts you upload for parsing (for example, a photo of the gym whiteboard), and any training history you import (for example, a SugarWOD CSV export).

Your conversations with Kip

• The free-text messages you send to Kip and the responses Kip generates.

An AI-built coaching profile (“Memory”)

• As you use the App, Kip builds a structured profile of you: your goals, training patterns and tendencies, what motivates you, how you tend to respond to challenges and setbacks, recurring themes, and noted limitations or injuries, so its coaching gets sharper over time. This profile is generated automatically from your conversations and training data, and is used only to coach you.
• Kip may also infer sensitive context from your conversations, for example, that you are pregnant or going through a difficult period, and note it so it can coach you appropriately and know when to give you space. We treat anything Kip infers about your health as sensitive, exactly like information you share directly. We use it only to coach you; we never sell it or use it for advertising.

Device and notification information

• A push-notification token (if you enable notifications) so we can send you daily briefs and coaching messages.
• Your notification preference.

We do not collect payment information in this version of the App, and we do not knowingly collect information from anyone under 18.

4. How we use your information

We use your information to:

• Authenticate you and keep your account secure.
• Generate personalized coaching: daily briefs, chat responses, and proactive messages from Kip.
• Build and maintain your Memory profile so coaching improves over time.
• Send you notifications you’ve enabled.
• Operate, debug, monitor, and improve the App, including reviewing conversations for quality and safety (see Section 6).
• Respond to your requests and comply with legal obligations.

We do notsell or “share” your personal information (as those terms are defined under California law), and we do not use it for cross-context behavioral advertising. We do not use your personal information for automated decision-making that produces legal or similarly significant effects on you.

5. Service providers who process your data

We use a small set of trusted providers (“processors”) to run the App. They process your data only to provide their service to us, under contract, and not for their own purposes.

We may change providers as the App evolves and will update this Policy accordingly.

6. Who can see your conversations

Your conversations and profile are private to your account. They are not visible to other users.

The only people who may review your conversations are the people who operate Chalk It Up (currently a small team), for the limited purposes of quality, safety, and improving the coaching. Our service providers’ personnel may have limited access under their contracts with us, solely to run their service. We treat this content as sensitive.

7. Health-adjacent and sensitive information

Some of what you share, such as injuries, physical limitations, health conditions, and, if you choose, pregnancy or reproductive-health information, is sensitive. We treat all of it as a sensitive category and use it only to coach you.

Chalk It Up is a fitness coaching application. It is not a healthcare provider, a medical service, or a service subject to the Health Insurance Portability and Accountability Act (HIPAA). The information you share with Kip, including information about injuries, physical limitations, health conditions, or pregnancy, is fitness information that Kip uses to generate coaching suggestions tailored to what you have shared. It is not medical information subject to HIPAA protection, and Kip is not providing medical advice. See our Terms of Service and the in-app disclaimer.

8. Consumer health data, and Washington and Nevada

The injury, physical-limitation, and training information you share, and anything Kip infers about your health, is sensitive “consumer health data,” which states including Washington (the My Health My Data Act), Nevada, Connecticut, and Texas regulate with specific requirements that go beyond a general privacy policy.

During our beta, Chalk It Up is not available to residents of Washington or Nevada, and we ask residents of those states not to sign up. If we learn that we have collected consumer health data from a resident of those states, we will delete it.

For all other US users, we treat your health data as sensitive:

• We collect it only because you choose to provide it (or it arises in the course of coaching), so Kip can coach you safely.
• We use it solely to provide and improve your coaching. We do not sell it, and we do not share it for advertising or any unrelated purpose.
• We do not share it with third parties except the service providers in Section 5, who process it only to run the App on our behalf.
• You can delete it at any time by deleting your account (Section 10), or contact us to access or delete specific information.

Consumer-health-data protections vary by state, and we comply with the laws applicable to where you live. By providing injury, limitation, or other health information in the App, you consent to our collecting and using it for these purposes.

9. How long we keep your data

We keep your information for as long as your account exists. When you delete your account (see Section 10), we delete your data as described there and do not retain identifiable information about you afterward for analytics or any other purpose. Our observability provider (Langfuse) retains AI-interaction content for up to 90 days, after which we delete it automatically. OpenAI does not use API content to train its models and retains it only transiently for abuse monitoring.

10. Deleting your account and data

You can permanently delete your account at any time from inside the App: go to the You screen, then Delete account. This immediately and permanently deletes your account and all associated data: your profile, workouts, logged numbers, briefs, your Memory profile, your uploaded files, and every conversation with Kip, from our database. We also delete the associated AI-interaction records from our observability provider. This cannot be undone.

If you have trouble deleting your account in-app, email support@interappy.io and we will delete it for you.

11. Your privacy rights

Because the App is offered in the United States, the following applies primarily to California residents under the CCPA/CPRA, though we extend the core of it to all US users:

• Right to know / access: You can ask what personal information we hold about you.
• Right to delete: You can delete your account and data at any time (Section 10).
• Right to correct:You can edit the profile information you entered, including your goals and your limitations and injuries, in-app at any time. Your AI-built Memory profile is generated automatically and isn’t directly editable in-app; to review or correct it, contact us.
• Right to limit sensitive personal information: California residents may request that we limit the use of their sensitive personal information to providing the services they requested. We already use your sensitive information only to provide and improve your coaching.
• No sale or sharing: We do not sell or share your personal information, so there is nothing to opt out of.
• No discrimination: We will not treat you differently for exercising these rights.

A self-serve data export(“download my data”) is not yet available in the App. To request a copy of your data, email support@interappy.io and we will respond.

To exercise any right, contact support@interappy.io. We may need to verify your request against the email on your account.

12. Children

Chalk It Up is intended for adults (18+). We do not knowingly collect personal information from anyone under 18. If we learn that an account belongs to someone under 18, we will suspend and delete it. If you believe a minor has provided us information, contact support@interappy.io and we will delete it.

13. Security

We use industry-standard measures to protect your data, including encrypted transport and access controls on our database. No system is perfectly secure, but we work to protect your information and limit who can access it. If a security incident affects your personal information, we will notify affected users and any applicable regulators without unreasonable delay, consistent with applicable state law.

14. Changes to this Policy

We may update this Policy as the App evolves. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you in the App.

15. Contact

Questions, requests, or concerns:

Interappy, LLC
Email: support@interappy.io